MENU

Let's Go Rentacar

Rental terms

agreement

General Provisions

Article 1 (Application of these Terms)

1. The lessor (hereinafter "the Company") shall lend a rental vehicle (hereinafter the "Rental Car") to the lessee in accordance with these rental terms (hereinafter the "Terms"), and the lessee shall borrow it accordingly. Matters not specified in these Terms shall be governed by applicable laws or general practice.

2. The Company may agree to special terms that do not conflict with the intent of these Terms, applicable laws, administrative notices, or general practice. Where special terms are agreed, they shall take precedence over these Terms.

Chapter 1 Reservations

Article 2 (Reservation Application)

1. When renting a Rental Car, the lessee may, after agreeing to these Terms and the Company's rate schedule, submit a reservation request in the manner specified by the Company, indicating in advance the vehicle class, rental start date, pickup location, rental period, return location, driver, need for equipment such as child seats, and other rental conditions (hereinafter the "Rental Conditions"). The Company accepts reservations by phone and email, but shall not be liable for any discrepancy between the reservation details and the actual circumstances.

2. Upon receiving a reservation request from the lessee, the Company shall, in principle, accept the reservation within the range of Rental Cars it holds. In this case, the lessee shall pay the Company's prescribed reservation deposit, except where the Company specifically waives this.

Article 3 (Changes to Reservations)

1. If the lessee wishes to change the Rental Conditions under the preceding article before concluding the Rental Car rental agreement (hereinafter the "Rental Agreement"), the lessee must obtain the Company's consent in advance.

Article 4 (Cancellation of Reservations, etc.)

1. The lessee may cancel a reservation in the manner prescribed by the Company.

2. If the lessee does not begin the procedures to conclude the Rental Agreement within one hour of the reserved rental start time, the reservation shall be deemed cancelled, except where the Company specifically recognizes otherwise.

3. In the cases of the preceding two paragraphs, the lessee shall immediately pay the Company's prescribed reservation cancellation fee, and upon receipt of this fee the Company shall refund any reservation deposit already received.

4. If a reservation is cancelled, or the Rental Agreement is not concluded, due to circumstances attributable to the Company, the Company shall refund any reservation deposit already received.

5. Where the Rental Agreement is not concluded due to an accident, theft, non-return, recall, natural disaster, or other cause not attributable to either the lessee or the Company, the reservation shall be deemed cancelled.

6. Except as provided in these Terms, the Company and the lessee shall make no claims against each other regarding the failure to conclude the Rental Agreement.

7. Where the Rental Car cannot be provided due to a cause attributable to the Company, Article 4, Paragraph 4 of this article shall apply; where due to a cause not attributable to the Company, Paragraph 5 of this article shall apply.

Article 5 (Substitute Rental Car)

1. If the Company is unable to provide a Rental Car of the vehicle class reserved by the lessee, it may offer to provide a Rental Car of a different class (hereinafter the "Substitute Rental Car").

2. If the lessee accepts the offer under the preceding paragraph, the Company shall provide the Substitute Rental Car under the same Rental Conditions as at the time of reservation, except for the vehicle class. If the rental fee for the Substitute Rental Car is higher than that of the reserved vehicle class, the fee for the reserved class shall apply; if lower, the fee for the Substitute Rental Car's class shall apply.

3. The lessee may decline the offer of a Substitute Rental Car under Paragraph 1 and cancel the reservation.

4. In the case of the preceding paragraph, if the reason the Rental Car under Paragraph 1 could not be provided is attributable to the Company, it shall be treated as a reservation cancellation under Article 4, Paragraph 4, and the Company shall refund any reservation deposit already received and pay a penalty as separately determined.

5. In the case of Paragraph 3, if the reason the Rental Car under Paragraph 1 could not be provided is not attributable to the Company, it shall be treated as a reservation cancellation under Article 4, Paragraph 5, and the Company shall refund any reservation deposit already received.

Article 6 (Exemption)

1. Except as provided in Article 4 of these Terms, the Company and the lessee shall make no claims against each other regarding a cancelled reservation or a Rental Agreement that was not concluded.

Article 7 (Agency for Reservation Services)

1. The lessee may apply for a reservation through a travel agency or partner company that handles reservation services on the Company's behalf (hereinafter the "Agent").

2. A lessee who applies through an Agent under the preceding paragraph may request changes or cancellation of the reservation only through that Agent, and any change to the reservation must be approved by the Company through that Agent.

Chapter 2 Rental

Article 8 (Conclusion of the Rental Agreement)

1. The lessee shall state the Rental Conditions specified in Article 2, Paragraph 1 of these Terms, and the Company shall state the rental terms via these Terms, the rate schedule, and other materials, in order to conclude the Rental Agreement. This does not apply where the lessee or driver falls under Article 9, Paragraph 1 or any item of Paragraph 2.

2. Upon concluding the Rental Agreement, the lessee shall pay the Company the rental fee specified in Article 11, Paragraph 1 of these Terms.

3. In order to record the driver's name, address, type of driver's license, and license number in the rental ledger (rental register) and the rental certificate specified in Article 14, Paragraph 1 of these Terms, or to attach a copy of the driver's license, pursuant to a notice from the Ministry of Land, Infrastructure, Transport and Tourism, the Company shall, when concluding the Rental Agreement, require the lessee to present the driver's license of the driver designated by the lessee (hereinafter the "Driver") and to submit a copy of it. In this case, if the lessee is the Driver, the lessee shall present and submit a copy of their own license; if the lessee and Driver are different persons, the Driver's license shall be presented and a copy submitted.

4. When concluding the Rental Agreement, the Company may require the lessee and Driver to submit identification documents other than a driver's license, and may make copies of any documents submitted.

5. When concluding the Rental Agreement, the Company may request a mobile phone number or other contact information for the lessee and Driver.

6. When concluding the Rental Agreement, the Company may require the lessee to pay the rental fee in cash or by credit card, or may designate another payment method.

Article 9 (Refusal to Conclude the Rental Agreement)

1. The Rental Agreement may not be concluded where the lessee or Driver falls under any of the following items.

  • (1) They do not hold a driver's license required to drive the Rental Car being borrowed, or they fail to present their driver's license or submit a copy of it to the Company
  • (2) They are found to be under the influence of alcohol
  • (3) They are found to be showing symptoms of intoxication from narcotics, stimulants, thinner, or similar substances
  • (4) They intend to bring along a child under 6 years of age without a child seat
  • (5) They are a member of an organized crime group, or a person likely to engage in violent, unlawful conduct in a group or habitual manner

2. The Company may refuse to conclude the Rental Agreement where the lessee or Driver falls under any of the following items.

  • (1) The Driver designated at the time of reservation differs from the Driver at the time the Rental Agreement is concluded
  • (2) They fail to comply with the requests under Article 8, Paragraphs 4 through 6 of these Terms
  • (3) There is a record of unpaid rental fees or other debts owed to the Company from a past rental
  • (4) There is a record of conduct listed under any item of Article 17 of these Terms in a past rental
  • (5) There is a record of automobile insurance not applying in a past rental
  • (6) There is no vehicle available to rent
  • (7) They otherwise fail to meet the Company's prescribed conditions
  • 3. In the cases of the preceding two paragraphs, if a reservation had already been established with the lessee, it shall be treated as a cancelled reservation, and the lessee shall immediately pay the Company's prescribed reservation cancellation fee. Upon receipt of this fee from the lessee, the Company shall refund any reservation deposit already received.

Article 10 (Formation of the Rental Agreement, etc.)

1. The Rental Agreement is formed when the lessee pays the rental fee to the Company and the Company delivers the Rental Car to the lessee. In this case, any reservation deposit already received shall be applied toward part of the rental fee.

2. Delivery under the preceding paragraph shall take place at the rental start date and time and at the pickup location specified in Article 2, Paragraph 1 of these Terms.

Article 11 (Rental Fee)

1. The rental fee is the total of the following charges, and the Company shall state each amount or the basis for its calculation in the rate schedule.

  • (1) Base rate
  • (2) Collision damage waiver fee
  • (3) Equipment usage fee
  • (4) Vehicle delivery/pickup fee
  • (5) Fuel costs and other fees as prescribed by the Company

2. The base rate shall be the rate the Company has filed and put into effect with the Regional Transport Bureau (for Hyogo Prefecture, the Director of the Kobe Transport Supervisory Department Hyogo Land Transport Division; for Okinawa Prefecture, the Director of the Okinawa General Bureau Land Transport Office) at the time of the Rental Car rental. If the rental fee is revised after a reservation has been completed under these Terms, the price in the rate schedule applicable at the time of reservation shall be used as the rental fee.

Article 12 (Changes to Rental Conditions)

1. If the lessee wishes to change the Rental Conditions under Article 8, Paragraph 1 of these Terms after the Rental Agreement has been concluded, the lessee must obtain the Company's consent in advance.

2. If a change to the Rental Conditions under the preceding paragraph would hinder the Company's rental operations, the Company may decline to consent to the change.

Article 13 (Inspection, Maintenance, and Confirmation)

1. The Company shall provide a Rental Car that has undergone the inspections required under Article 47-2 (daily inspection and maintenance) and Article 48 (periodic inspection and maintenance) of the Road Transport Vehicle Act, with any necessary maintenance performed.

2. The lessee or Driver shall confirm that the inspection and maintenance under the preceding paragraph have been carried out, that there is no maintenance defect in the Rental Car based on the Company's prescribed inspection checklist covering the vehicle's exterior and equipment, and that the Rental Car otherwise satisfies the Rental Conditions.

3. If a maintenance defect in the Rental Car is discovered through the confirmation under the preceding paragraph, the Company shall promptly carry out the necessary maintenance.

4. Child seats shall be properly installed by the lessee or Driver at their own responsibility, and the Company assumes no responsibility whatsoever for their installation.

Article 14 (Issuance and Carrying of the Rental Certificate)

1. Upon delivering the Rental Car, the Company shall issue the lessee or Driver a prescribed rental certificate stating the matters specified by the Director of the Regional Transport Bureau.

2. The lessee or Driver must carry the rental certificate issued under the preceding paragraph from the time the Rental Car is received until it is returned to the Company (hereinafter the "Period of Use").

3. If the lessee or Driver loses the rental certificate, they must immediately notify the Company and follow the Company's instructions.

4. When returning the Rental Car, the lessee or Driver shall return the rental certificate to the Company at the same time.

Chapter 3 Use

Article 15 (Duty of Care)

1. During the Period of Use, the lessee or Driver shall use and keep the Rental Car with the care of a good manager.

Article 16 (Daily Inspection)

1. The lessee or Driver shall, before daily use of the Rental Car, carry out the inspection required under Article 47-2 (daily inspection and maintenance) of the Road Transport Vehicle Act and perform any necessary maintenance.

Article 17 (Prohibited Acts)

1. During the Period of Use, the lessee or Driver shall not engage in any of the following acts.

  • (1) Using the Rental Car for a motor transport business or similar purpose without the Company's consent and the permits required under the Road Transportation Act
  • (2) Using the Rental Car for a purpose other than as prescribed, or allowing it to be driven by anyone other than the Driver named on the rental certificate under Article 14 and any person consented to by the Company
  • (3) Subletting the Rental Car, providing it as collateral, or otherwise engaging in any act that infringes the Company's rights
  • (4) Forging or altering the Rental Car's registration plate or vehicle number plate, or otherwise remodeling, refitting, or changing the original condition of the Rental Car
  • (5) Using the Rental Car for any kind of test or competition, or for towing or pushing another vehicle, without the Company's consent
  • (6) Using the Rental Car in violation of laws, regulations, or public order and morals
  • (7) Driving under the influence of alcohol
  • (8) Taking out damage insurance on the Rental Car without the Company's consent
  • (9) Taking the Rental Car outside of Japan
  • (10) Otherwise acting in violation of the Rental Conditions under Article 8, Paragraph 1 of these Terms

Article 18 (Measures for Illegal Parking)

1. If the lessee or Driver commits illegal parking involving the Rental Car in violation of the Road Traffic Act during the Period of Use, they shall report to the police station having jurisdiction over the area where the violation occurred, immediately pay any related fines themselves, and bear all costs associated with the violation, including towing, storage, and retrieval.

2. If the Company is notified by police of an illegal parking violation involving the Rental Car, it shall contact the lessee or Driver, instruct them to move the Rental Car promptly, and instruct them to report to the police station having jurisdiction over the violation area to resolve the matter by the end of the rental period or by a time specified by the Company; the lessee or Driver shall comply. If the Rental Car is moved by police, the Company may, at its discretion, retrieve it from the police itself.

3. If the rental period is exceeded due to illegal parking by the lessee or Driver, the lessee shall pay a separate rental fee for the excess period.

4. After giving the instruction under Paragraph 2 of this article, the Company may, at its discretion, confirm the status of the violation resolution via a traffic citation, payment slip, receipt, or similar document; if the lessee or Driver has not resolved the violation, the Company shall continue to give the instruction under the preceding paragraph until it is resolved. The Company may also require the lessee or Driver to personally sign a prescribed document (hereinafter the "Admission Statement") acknowledging the fact of the illegal parking and agreeing to report to the police station and accept legal measures as the violator; the lessee or Driver shall comply.

5. Where the Company deems it necessary, it may submit materials including the Admission Statement, rental certificate, and other personal information to the police in order to provide the cooperation needed to pursue the lessee's or Driver's responsibility for the illegal parking, and may submit a written explanation, Admission Statement, rental certificate, and other materials to the Public Safety Commission under Article 51-4, Paragraph 6 of the Road Traffic Act, report the facts, and take other necessary measures.

6. If the Company receives an order to pay an unattended-vehicle violation fine under Article 51-4, Paragraph 1 of the Road Traffic Act and pays the fine, or bears costs incurred in locating the lessee or Driver or in moving, storing, or retrieving the Rental Car, the lessee or Driver shall be liable to compensate the Company for the amount equivalent to the violation fine and the costs the Company bore, and shall pay these amounts to the Company by the date the Company specifies. If the lessee or Driver has paid the Company the amount equivalent to the violation fine, and the order to pay the violation fine is later cancelled — for example because the lessee or Driver paid the fine or was prosecuted — and the Company receives a refund of the violation fine, the Company shall return the refunded amount to the lessee or Driver.

Chapter 4 Return

Article 19 (Duty to Return)

1. The lessee or Driver shall return the Rental Car and equipment to the Company at the prescribed return location (or, if the return location was changed under Article 12, Paragraph 1, the changed location) by the end of the rental period.

2. If the lessee or Driver changes the return location without notifying the Company, they shall pay 200% of the cost required to transport the vehicle back to the prescribed return location (or the changed location under Article 12, Paragraph 1).

3. If the lessee or Driver is unable to return the Rental Car and equipment within the rental period due to a natural disaster or other force majeure, they shall not be liable for any resulting damage to the Company. In this case, the lessee or Driver shall immediately contact the Company and follow its instructions.

Article 20 (Confirmation at Return, etc.)

1. The lessee or Driver shall refuel the Rental Car and return it, along with the equipment, in the Company's presence. In this case, except for parts worn through normal use, the vehicle shall be returned in the condition it was in at delivery. Refueling may alternatively be handled by paying an amount equivalent to the cost of the fuel, as provided in Article 22, Paragraph 2 of these Terms.

2. When returning the Rental Car, the lessee or Driver shall confirm that no belongings of the lessee, Driver, or passengers remain inside before returning it; the Company assumes no responsibility whatsoever for the safekeeping of any belongings left behind after the Rental Car is returned.

Article 21 (Fees for Extension of the Rental Period)

1. If the lessee or Driver extends the rental period under Article 12, Paragraph 1 of these Terms, they shall pay the Company, at the time the Rental Car is returned, the total of the following amounts (hereinafter the "Extension Fee").

  • (1) The difference between the sum of the rental fee for the extended rental period plus the Company's prescribed excess fee, and the rental fee already paid for the original rental period
  • (2) If the lessee enrolled in the collision damage waiver plan at the time the Rental Agreement was concluded, the difference between the waiver fee for the extended rental period and the waiver fee already paid

2. If the lessee or Driver must extend the rental period or change the return location for unavoidable reasons, they must contact the departure branch and obtain consent before the return deadline.

Article 22 (Settlement)

1. If, at the time the Rental Car is returned, there is an outstanding amount such as an Extension Fee or a penalty for changing the return location (hereinafter the "Outstanding Amount"), the lessee or Driver shall immediately pay it to the Company.

2. If the fuel has not been refilled when the Rental Car is returned, the lessee or Driver shall immediately pay the Company an amount calculated according to the Company's prescribed conversion table based on the distance driven during use (hereinafter the "Fuel Settlement Fee").

Article 23 (Measures in the Event of Non-Return)

1. If the lessee or Driver fails to return the Rental Car and equipment to the prescribed return location after the rental period has expired, and does not respond to the Company's request for return, such that the Rental Car or equipment is deemed not to have been returned, the Company shall take civil and criminal legal action.

2. In the case of the preceding paragraph, the Company shall take necessary measures to locate the Rental Car and equipment, including interviewing the lessee's or Driver's family, relatives, employer, and other related parties, and activating a vehicle location tracking system.

3. In the case of Paragraph 1 of this article, the lessee or Driver shall pay the Company an amount equivalent to the rental fee for the period from the end of the rental period until the Company recovers the Rental Car and equipment, and shall be liable to compensate the Company under Article 28 of these Terms for damages caused to the Company (including costs incurred in locating and recovering the Rental Car and in locating the lessee or Driver).

Chapter 5 Measures for Breakdown, Accident, or Theft

Article 24 (Measures upon Discovering a Breakdown)

1. If the lessee or Driver discovers an abnormality or breakdown in the Rental Car during use, they shall immediately stop driving, contact the Company, and follow its instructions.

Article 25 (Measures in the Event of an Accident)

1. If the lessee or Driver discovers an abnormality or breakdown in the Rental Car during use, they shall immediately stop driving, contact the Company, and follow its instructions.

  • (1) Immediately report the details of the accident to the Company and follow its instructions
  • (2) When repairing the Rental Car under the instruction in the preceding item, do so at the Company or at a shop designated by the Company, except where the Company approves otherwise.
  • (3) Cooperate with the investigation by the Company and its contracted insurance company regarding the accident, and promptly submit any documents requested by the Company
  • (4) Obtain the Company's prior consent before reaching a settlement or other agreement with the other party regarding the accident

2. In addition to taking the measures under the preceding paragraph, the lessee or Driver shall handle and resolve the accident under their own responsibility.

3. The Company shall provide advice to the lessee or Driver regarding the handling of the accident and cooperate in its resolution.

Article 26 (Measures in the Event of Theft)

1. If the Rental Car is stolen or other damage occurs during use, the lessee or Driver shall take the following measures.

  • (1) Immediately report to the nearest police station
  • (2) Immediately report the details of the damage to the Company and follow its instructions
  • (3) Cooperate with the investigation by the Company and its contracted insurance company regarding the theft or other damage, and promptly submit any documents requested by the Company

Article 27 (Termination of the Rental Agreement Due to Inability to Use)

1. If the Rental Car becomes unusable during the Period of Use due to an accident, theft, or other cause (hereinafter "Accident, etc."), including where it no longer meets the standards prescribed by the Road Transport Vehicle Act or other laws, the Rental Agreement shall terminate, and the lessee or Driver shall immediately return the Rental Car and equipment to the Company in accordance with Chapter 5 of these Terms.

2. In the case of the preceding paragraph, if there is an Outstanding Amount or Fuel Settlement Fee, the lessee shall immediately pay it to the Company in accordance with Chapter 5 of these Terms, and shall be liable to compensate the Company under Article 28 of these Terms for damages caused to the Company (including costs for retrieving and repairing the Rental Car); the Company shall not refund the rental fee or collision damage waiver fee already received.

3. If the Accident, etc. occurred due to a cause not attributable to the lessee, Driver, or Company, the Company shall refund to the lessee the balance of the rental fee and collision damage waiver fee already received, after deducting the amounts corresponding to the period from the start of the rental to the termination of the Rental Agreement.

Chapter 6 Compensation and Coverage

Article 28 (Compensation and Business Loss Compensation)

1. If the lessee or Driver causes damage to a third party or to the Company while using the Rental Car, they shall compensate for that damage, except where the damage is due to a cause not attributable to the lessee or Driver.

2. Of the Company's damages under the preceding paragraph, for damage arising from the Company being unable to use the Rental Car or equipment due to breakdown, soiling, odor, or similar caused by an accident, theft, or a cause attributable to the lessee or Driver, the lessee or Driver shall pay the Company compensation as a separately determined Non-Operation Charge.

Article 29 (Insurance and Coverage)

1. If an accident involving the Rental Car occurs during use, compensation shall be provided, up to the limit stated in the special provisions below (hereinafter the "Coverage Limit"), under the damage insurance policy the Company has taken out for the Rental Car and the Company's coverage system. If the lessee or user has independently taken out damage insurance capable of covering an accident involving the Rental Car, that insurance shall apply in priority to the Company's damage insurance for the Rental Car.

[Coverage Limits]

  • ① Bodily injury coverage: unlimited per person
  • ② Property damage coverage: unlimited per accident (deductible: ¥50,000)
  • ③ Vehicle coverage: market value per accident (deductible: ¥50,000)
  • ④ Personal injury coverage: ¥30 million per person per accident

2. Where an exemption clause of the insurance policy applies, the insurance proceeds under Paragraph 1 of this article shall not be paid.

3. Damage for which insurance proceeds are not paid, and damage exceeding the Coverage Limit, shall be borne entirely by the lessee or Driver.

4. If the Company pays damages that should be borne by the lessee or Driver, the lessee or Driver shall immediately reimburse the Company for the amount paid.

5. The deductible under Paragraph 1 or 2 of this article shall be borne by the lessee or Driver. However, if the lessee enrolled in the collision damage waiver plan at the time the Rental Agreement was concluded and paid the waiver fee, and the accident does not fall under any of the following — an accident not reported to the police and the Company, an accident for which insurance proceeds are not paid, an accident occurring after rental that falls under Article 9, Paragraph 1, Items 1 through 4 or any item of Article 17, or an accident occurring after an unauthorized extension of the rental period — the Company shall bear that deductible.

6. Negligence occurring while driving off public roads (such as on a racetrack), on rough terrain, or in an automobile race, as well as negligence from reckless driving, may not be covered by insurance, and in such cases the full cost may be borne by the lessee or Driver.

Chapter 7 Termination

Article 30 (Termination of the Rental Agreement)

1. If the lessee or Driver violates these Terms during use, or falls under any item of Article 9, Paragraph 1 or Paragraph 2, the Company may terminate the Rental Agreement without any prior notice and demand the return of the Rental Car; in this case, the lessee or Driver shall immediately return the Rental Car and equipment to the Company in accordance with Chapter 5 of these Terms, and if there is an Outstanding Amount or Fuel Settlement Fee, shall immediately pay it to the Company.

2. In the case of the preceding paragraph, the Company shall not refund to the lessee any of the rental fee, collision damage waiver fee, or other amounts already received.

Article 31 (Termination by Consent)

1. Even during the Period of Use, the lessee may terminate the Rental Agreement with the Company's consent, after paying a separately prescribed cancellation fee. In this case, the Company shall refund to the lessee the balance of the rental fee and collision damage waiver fee already received, after deducting the amounts corresponding to the period from the start of the rental to the return.

2. When terminating under the preceding paragraph, the lessee shall pay the Company's prescribed cancellation fee.

3. In addition to the cancellation fee, if there is an Outstanding Amount or Fuel Settlement Fee, the lessee or Driver shall immediately pay it to the Company in accordance with Article 22 of these Terms.

Chapter 8 Miscellaneous Provisions

Article 32 (Handling of Personal Information)

1. The purposes for which the Company obtains and uses personal information of the lessee or Driver are as follows.

  • (1) To fulfill obligations required as a condition of the Company's business license as a rental car operator, such as preparing a rental certificate when concluding a Rental Agreement
  • (2) To provide the Rental Car and related services to the lessee or Driver
  • (3) To verify identity and screen the lessee or Driver
  • (4) To inform the lessee or Driver, by sending promotional materials, emails, or similar means, about rental cars, used cars, and other products and services offered by the Company, as well as various events and campaigns
  • (5) To conduct surveys of the lessee or Driver for the purpose of planning and developing the Company's products and services, or studying ways to improve customer satisfaction
  • (6) To statistically compile and analyze personal information and produce statistical data processed so that individuals cannot be identified

2. If the Company obtains personal information of the lessee or Driver for a purpose not listed above, it will state that purpose in advance.

Article 33 (Agency Rental)

1. If the Company is unable to provide a Rental Car of the vehicle type or model desired by the lessee, it may, notwithstanding Article 8, offer to provide the lessee with a rental car obtained from another rental car operator. (This is referred to as "Agency Rental.")

2. If the lessee accepts the offer under the preceding paragraph, the rental terms of the rental car operator that provided the vehicle shall apply; those terms shall be presented to the lessee and attached to the rental certificate.

3. The rental certificate used in an Agency Rental shall be in the form specified by the operator that provided the vehicle.

4. If a breakdown or other trouble occurs with a vehicle provided through Agency Rental, the Company will, as it would for its own rental cars, cooperate with the repair procedures carried out by the operator that provided the vehicle, and take measures to ensure the convenience of the lessee or Driver.

Article 34 (Offset)

1. If the Company holds a monetary claim against the lessee or Driver under these Terms, it may offset it at any time against a monetary debt the Company owes to the lessee or Driver.

Article 35 (Consumption Tax)

1. The lessee or Driver shall pay the Company the consumption tax (including local consumption tax) levied on transactions under these Terms.

Article 36 (Late Payment Damages)

1. If the lessee, Driver, or the Company fails to perform a monetary obligation under these Terms, they shall pay the other party late payment damages at an annual rate of 14.6%.

Article 37 (Detailed Rules)

1. The Company may separately establish detailed rules for these Terms, which shall have the same effect as these Terms.

2. When the Company establishes such detailed rules, it will post them at its business locations and include them in its published brochures, rate schedules, and similar materials. The same applies when they are changed.

Article 38 (Agreed Jurisdiction)

1. In the event of a dispute concerning rights and obligations under these Terms, the district or summary court having jurisdiction over the location of the Company's head office and business locations, and the location of the pickup point, shall be the exclusive court of agreed jurisdiction for the first instance.

Supplementary Provisions

These Terms take effect on April 1, 2024 (Reiwa 6).

End

LGR LLC (Let's Go Rentacar)

  • Book now
  • Click here to
    make a reservation